Privacy Policy
Last updated: 26 June 2025
1. Introduction
CallMe App (“we”, “us”, “our”) is designed to help families in Australia stay connected with loved ones in correctional facilities. We respect your privacy and handle information in a way we deem appropriate under applicable guidelines.
2. Information We May Collect
- Basic personal or billing details, as needed for service access.
- Call metadata (e.g., timestamps, duration) to enable the core functionality.
- Payment-related data, where required for processing and verification.
We retain only what appears reasonably necessary to provide and improve the service.
3. How We May Use Your Information
- To operate and maintain the App’s core calling features.
- For billing, refunds, or other financial purposes.
- To comply with any applicable policies or regulations.
- To respond to support requests or inquiries.
4. Data Security
We maintain administrative, technical, and physical measures we consider reasonable to protect your information. However, no system can be guaranteed completely secure.
5. Third-Party Services
We may work with third-party providers (e.g., hosting, analytics, payment processors) under confidentiality terms, only sharing data as needed to operate the service.
6. Children’s Privacy
Our App is not intended for minors under 16. We do not knowingly collect personal data from individuals under that age.
7. Changes to This Policy
We may update this policy occasionally. Any material changes will be posted here with an updated “Last updated” date.
8. Contact Us
For questions or concerns, please reach out at enquiry@callmeapp.com.au.